FAQs

Frequently Asked Questions


You must contact us as soon as you possibly can in these cases. You will receive instructions on what to do next.
We strongly suggest that you defer your entry to the next available exam series. Tutors and Exams will provide this service at no extra charge.
If you do not have photo ID, contact us and we will send you more information on how to proceed with your application.
Every student has one 13-character code that’s unique to them. It’s used to collect results for each student across time and different exam boards, schools or colleges. All students need a UCI. If you have sat exams recently at another venue, they will have your UCI, or it will appear on your entry and results information from them. You will need your UCI if you are resitting a qualification. We can issue new UCI’s for new learners.
We will require all of your evidence to be available, upon request by us, by no later than 22nd May 2020. We will advise where/how this evidence should be submitted nearer the date.
You must provide
You will need to contact your University Admissions team or get advice from UCAS. www.ucas.com
You can defer your exams to any available season up to Summer 2021 (providing no further Government interventions). Deadline for Summer re-entry is 7th February 2021.Usually, the following seasons are available:November – Maths and English GCSE Resits or Post 16 learners. Deadline 14th September 2020Oct/Nov – CAIE have a fairly extensive season for most subjects. Deadline 14th September 2020January – Pearson Edexcel International GCSE English, Maths, Science and Economics only. Deadline 1st October 2020
Functional Skills results are issued approximately 20 days after you sat your exam.University, CQI and IQ results will be issued directly from your teaching institution.January iGCSE results are issued in March. Summer exam results are issued in August and November exam results in January. See our Exam results page for more detailed information.
We have NOT asked for any evidence to be submitted to us by these dates. We have Awarding Body deadlines to meet and at this time we only require you to decide whether you are deferring or can provide evidence that will support a ‘calculated’ grade.CAIE candidates are being asked to decide about grading or deferral by 10th April 2020 (extended from our original date of the 7th April)OfQual/JCQ (UK awarding bodies) candidates are being asked to decide about grading or deferral by 17th April 2020 (extended from our original date of the 7th April).